Accommodation Complaints
You will find the complaints process in your Resident Handbooks. Students with complaints about their on-campus accomodation will need to try to reslove it with the accomodation provider before escalating it to Curtin Univeristy's complaints process.
If you are unsatisfied with the outcome or lack of outcome from the accomodation provider, students are advised to send in their complaint to Curtin for their reivew of the situation.
Unilodge
Unilodge - Complaints can be lodged via their online form or verbally by contacting the General Manager, Property Manager Operations or another senior member of staff.
St Catherine's
St Catherines's - Complaints can be lodged via their online form or verbally by contacting the Head of College, Dean of the Residential College or another senior member of staff.
Curtin University
Curtin University - Complaints can be lodged via their online portal (option 8)